Our Steps to Restart, Reengage and Reopen

What to Expect When Visiting our Community

Welcome to Westminster Canterbury Richmond!

Even during the COVID-19 pandemic, our community is a strong, resilient, vibrant place to live and work. Our top priority is serving residents in all areas of living to ensure a safe and healthy elderhood.

Since the beginning, we have approached the situation with an abundance of caution. In March, we redesigned many of our programs and services with safety in mind. Ever since, we have been taking steps to carefully restart programs and services on our campus, reengage with one another within our community and reopen ourselves to those outside of our community. We will continue to expand services and visitation as resources allow. Other services that were provided temporarily due to the pandemic will be phased out as we get back to normal. Thank you for your understanding as we fine-tune these plans!

Here are the most important guidelines to know if you are visiting our community.

We are committed to keeping our community safe.

Masks are required to be worn at all times.

Everyone must be screened with questions and a temperature check.

Please wash your hands frequently and use hand sanitizer.

Always maintain social distancing of at least six feet.

Stay home if you have any of these symptoms: Fever, Chills, Cough, Shortness of Breath or Difficulty Breathing, Fatigue, Muscle or Body Aches, Headache, New Loss of Taste or Smell, Sore Throat, Congestion or Runny Nose, Nausea, Vomiting, Diarrhea or other new signs of illness.

Visitation Guidelines

Read the latest Visitation Guidelines here. 

We are taking many precautions and following the latest guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS) and Virginia Department of Health (VDH). On Thursday, September 17, CMS released new guidance on nursing home visitation during the COVID-19 Public Health Emergency.

Because of this new guidance, beginning Monday, September 28, Westminster Canterbury Richmond is open to family visitation in all areas of living daily from 10 a.m.-9 p.m. Nearly all visitation will be during these hours unless prearranged in coordination with Westminster Canterbury.

View the latest news from our regular Live Updates and memos on our

Coronavirus blog

Residents and family members are welcome to use the Touchtown Community App to stay up-to-date on the latest events and programs. Email [email protected] to learn more.

Review our Steps to Restart, Reengage and Reopen

September 24, 2020

July 30, 2020

June 18, 2020

June 4, 2020

May 21, 2020